OUR GUARANTEE

We promise that if any of our products does not meet with your approval for any reason, you can return it within one month of purchase for an exchange or full and immediate refund.

1. Any products purchased from Edward Stripe which are damaged or defective or which are not otherwise in accordance with the customer’s order may be returned within one month of delivery for an exchange or full refund at no cost to the customer.

2. Customer’s may return products which “do not meet with their approval for any reason” including change of mind, if they do not like the product features, if the product does not fit properly etc. for an exchange or full refund:
a. provided they do so within one month of delivery;
b. provided that the product is as new and in a saleable condition (original packaging is not required);
c. at the customer’s own expense; and
d. on the basis that risk in the product remains with the customer until the returned products are received by Edward Stripe.

3. Exception: Products customised or altered for the customer’s requirements including Breast Pocket Additions, Sleeve Shortening and Side Seam Tailoring may NOT be returned.