'Ask our Butler' is a unique customer service devoted to providing ongoing assistance. Managed in conjunction with Mark Johnson, a professionally trained butler who has been employed by private households in the United States and Europe, the service provides a forum for ongoing dialogue with customers.

"Our inhouse butler is Mark Johnson from Magnums Butlers" said Andrew Dobson, managing director of Edward Stripe. "Mark's goal is to help educate customers about elegance, style and the practical service that a butler brings to a private household" said Dobson. "And if some humour can be injected at the same time, so much the better".

"Butlers have a certain reputation in literature" said Mark Johnson of Magnums Butlers. "PG Wodehouse’s accounts of Jeeves are fascinating, and readers would realise that in today’s world Jeeves would rate as highly as any Concierge, able to fix any thing at any time" said Johnson. "Butlers are synonymous with single, and some times double entendres. For example, one of Wodehouse’s more caustic comments in My Man Jeeves (1919) is 'Jeeves lugged my purple socks out of the drawer as if he were a vegetarian fishing a caterpillar out of his salad'. I think the metaphor says it all” adds Johnson.

Topics to be addressed by 'Ask our Butler' will include a range of tasks particular to men’s style including how to launder and iron a shirt properly, knot a necktie and hand-knot a bowtie, as well as how to buy gifts, pack a suitcase, set a dinner table, polish silverware and automobile hints. Customers are invited to submit questions and will receive a personalised response.

Go to Ask Our Butler


Posted by Andrew Dobson on 16th November, 2009 | Comments | Trackbacks
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